How refunds, credits, and cancellations work for Accountify subscriptions.
Thank you for choosing Accountify. This policy explains how trials, paid subscriptions, cancellations, and refunds work for our FBR-compliant digital invoicing service. Accountify is a cloud-based software service. There are no physical goods to return.
You can try Accountify for a full first month at no cost. After the trial, continued access requires a paid monthly or yearly subscription. Because access to the platform is provided as soon as a subscription is active, subscription fees are generally non-refundable once payment has been received, except for the cases described below.
Every new account includes a complimentary first month (30 days) with full platform access. No setup fee and no upfront payment are required to start.
Current published plans are:
Once a paid cycle has started, we do not issue prorated refunds for unused days, unused invoices, or periods of inactivity. This applies to both monthly and yearly plans.
We may refund or reverse a charge where there is a duplicate payment, an obvious billing error, or a charge made after a cancellation that had already taken effect. Please contact us as soon as you notice the issue.
You may cancel your subscription at any time. Cancellation stops the next renewal. Your account remains active until the end of the current paid period, after which automatic billing stops.
Cancelling does not, by itself, create a refund for time already paid. If you need help cancelling, email or call us using the details below.
For billing questions or a refund request, email info@accountify.com.pk or call 042-35942474. Please include:
We aim to review refund and billing requests within 5 to 7 business days.
Accountify
MB-60, Zainab Tower, Model Town Link Road, Lahore, Pakistan.
Email: info@accountify.com.pk
Phone: 042-35942474